YOUR PHOTO. YOUR MEMORIES.

Photo Quality Guide

A favorite photo is the perfect place to start. Follow these simple tips to choose a clear, well-lit image and make your memories shine—piece by piece.

Young family assembling a photo puzzle

START WITH A FAVORITE

What Makes a Great Puzzle Photo?

You don’t need a professional photo. A clear phone picture with good lighting and everyone in the frame is a great place to start.

Graduation Photo Puzzle Landscape orientation of a smiling young man in a black graduation cap and gown hugs an older woman with gray hair and glasses in a warmly lit indoor setting.

Clear faces. Happy memories.

Choose a photo where faces and important details look sharp. Check that your main subject is in focus.

Custom Travel Photo Puzzle landscape orientation of a family of four smiling on a sunny beach, each holding a colorful rainbow pinwheel. The mother is wearing a white tank top, the father is in a white button-down shirt, and the children are dressed in light summer clothing.

Let the light in.

Bright, evenly lit photos help details shine. Look for natural light and faces you can easily see.

Personalized Mom Puzzle landscape orientation of Mom with her two young adult children

A little room around the edges.

Choose a photo with space around faces and other important details. This gives you flexibility when fitting it to your puzzle.

START WITH THE ORIGINAL

What Size Photo Do I Need?

Find your puzzle below, then compare the recommendation with your photo’s pixel dimensions. Start with the original, full-size photo from your phone or camera.

Recommended Photo Dimensions
Your puzzleRecommended Photo Dimensions
48, 100 & 252 pieces2,000+ pixels on the longest side.
500 & 1000 pieces3,000+ pixels on the longest side.

Use a clear, original photo. These recommendations apply to one photo filling your puzzle; substantial cropping may require a larger image.

Our 500- and 1000-piece puzzles have the same finished size, so they share the same recommendation.

How to Find Your Photo’s Dimensions

Find your photo’s pixel dimensions using the instructions below, then compare the larger of the two numbers with the recommendation above.

For example, a photo measuring 4032 × 3024 pixels has a longest side of 4032 pixels—above both recommended targets. Also check that faces and important details look sharp.

iPhone / iPad
  1. Open your picture in the Photos app.
  2. Swipe up on the photo or tap the ⓘ information button.
  3. Look for the pixel dimensions beneath the photo—for example, 4032 × 3024.
Android
  1. Open your picture in Google Photos.
  2. Swipe up or tap the three-dot menu to open its information.
  3. Look under Details for two numbers, such as 4000 × 3000.

Using another Gallery app? Look for Details or Information. The wording can vary by phone.

Windows
  1. Find the photo in File Explorer.
  2. Right-click the file and select Properties.
  3. Open the Details tab.
  4. Under Image, look for Dimensions, or the separate Width and Height values.
Mac
  1. Open your photo in Preview. If needed, right-click the file and choose Open With → Preview.
  2. Click the ⓘ information button in the toolbar. You can also choose Tools → Show Inspector.
  3. Look for Image size and the dimensions in pixels.
Thanksgiving Photo Puzzle Landscape orientation of a Thanksgiving 2025 family portrait.The text 'Thanksgiving 2025' appears across the top in a white script font with small leaf accents.

Give Your Photo One Final Look

Once you’ve added your photo to your puzzle design, take a moment to check these three things.

  • Everyone is in the frame. Make sure faces, heads, and other important details haven’t been cropped out.

  • Important details have breathing room. Keep faces and any added text away from the outer edges.

  • Your text is easy to read. If you’ve added a message, check the spelling and make sure it stands out against the photo.

Photo Questions, Answered

Can I use a photo taken with my phone?

Yes! A clear, well-lit phone photo can make a wonderful photo puzzle. Choose the original image from your photo library and upload it at its full resolution.

Before uploading, zoom in on the faces and important details. They should look clear and in focus. Avoid screenshots of the photo, since they usually contain less detail than the original.

Can I use a photo from social media, WhatsApp, or a screenshot?

You may be able to, but the original photo is the best starting point. Social media and messaging apps often compress images, which can reduce the detail available for printing. Screenshots can also turn a large original into a much smaller image.

If someone shared the photo with you, ask them to send the original file at full size or share a download link to it. This lets you keep the same favorite memory while giving your puzzle the best possible starting image.

Can I use an old printed photograph?

Absolutely. Scanning an old photograph is a lovely way to turn a family memory into a photo puzzle.

For a typical small photo print, 600 dpi is a useful scanning setting. Clean the scanner glass, lay the photograph flat, and save the scan at high quality. If you don’t have a scanner, a local photo or office-services shop may be able to help.

A scan preserves the detail in the original photograph. It won’t remove existing blur, so choose the clearest print you have and check the scanned image against the size recommendations above.

What if my photo is smaller than the recommended size?

First, check whether a larger version exists. The original photo on your phone, camera, or cloud backup may contain more detail than a copy downloaded from a message or social media.

You can also consider a Collage Photo Puzzle. Each photo occupies a smaller part of the finished design, so a smaller image may work well without changing your preferred puzzle size or piece count.

Our recommendations are a helpful starting point. The final result also depends on the photo’s sharpness and how much you crop it. Simply increasing the pixel dimensions of a small file does not restore missing detail.

My photo meets the pixel recommendation—why does it still look blurry?

Pixel dimensions tell you how large an image is, but they don’t tell you whether the camera captured a sharp picture. A large photo can still look soft because of movement, missed focus, or low light.

Open the original and zoom in on the main subject, especially faces. If those details already look blurry, the blur may also be visible on the printed puzzle. When choosing between similar photos, look for clear eyes, recognizable facial details, and crisp outlines.

Will any part of my photo be cropped?

Some cropping may be needed if your photo has different proportions from the puzzle. For example, fitting a square photo into a rectangular puzzle can trim part of the image.

Check your design preview carefully before ordering. Make sure everyone’s face is fully visible and leave some breathing room around heads, text, and other important details. Keeping these elements away from the outer edges also helps account for small variations during production.

Will the printed colors look exactly like my screen?

Colors may look slightly different in print. Phones and computer screens use light to display an image, while a printed puzzle reflects the light around it. Screen brightness and display settings can also change how the same photo appears.

When reviewing your photo, use a comfortable screen brightness and check that faces and darker areas still show detail. Avoid judging the image with your screen at maximum brightness or with a warm nighttime display filter turned on.

Which photo file formats can I upload?

You can upload JPG/JPEG, PNG, GIF, SVG, and WebP files, with a maximum size of 50 MB per file.

For photographs, JPG/JPEG or PNG is a good choice. Use the original, full-resolution image whenever possible. A larger file size alone doesn’t guarantee a sharper print—the detail and clarity of the photo matter most.

MORE THAN A PUZZLE

A meaningful way to spend time together

Turn your favorite moments into a beautiful custom photo puzzle. Choose your piece count, upload a photo and enjoy quality time together, one piece at a time.

Explore All Custom Puzzle Designs
Family spending time together with a custom photo puzzle